IDENTIFICATION OF SUPPLY CHAIN PERFORMANCE INDICATORS AND STRATEGIC OBJECTIVES USING THE BALANCED SCORECARD

Kurniawan, Dwi and Pertiwi, Adela Anggun and Fitria, Lisye IDENTIFICATION OF SUPPLY CHAIN PERFORMANCE INDICATORS AND STRATEGIC OBJECTIVES USING THE BALANCED SCORECARD. Proceeding of 9th International Seminar on Industrial Engineering and Management. pp. 1-6. ISSN ISSN : 1978-774X

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Abstract

This research proposes implementation of the Balanced Scorecard as a framework for performance measurement system in supply chain collaboration. A supply chain connecting two companies namely PT. X and PT. Y as supplier and buyer is investigated. The research identifies strategic objectives, key performance indicators and develops a strategy map of the supply chain for the two companies. Semi-structured interviews with management representatives of both companies are conducted. From the interviews, the supply chain’s key performance indicators are identified, then used to define strategic objectives and the strategic map. The final result of this research is a framework to measure and improve collaboration between companies in the chain.

Item Type: Article
Subjects: H Social Sciences > HD Industries. Land use. Labor
Divisions: Karya Tulis Ilmiah
Depositing User: Azizullah Putri Akbar
Date Deposited: 14 Sep 2021 02:09
Last Modified: 14 Sep 2021 02:09
URI: http://eprints.itenas.ac.id/id/eprint/1711

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